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The Hawks Group is your place to be if your needs relate to people, property and places. We’re a team of real estate agents with 5+ years of experience in the industry. Our success comes from our dedication to providing our clients with the best service possible
This Privacy Policy applies to Hawks Group of 149 Ohern’s Road Epping Vic 3076, Australia with ABN 18 642 329 431 (“we”, “us”, “our”), operating https://thehawksgroup.com.au/. This Privacy Policy applies to Personal Information that we collect from interested parties and from our website and other online users (hereinafter “you”), as well as information that we collect automatically during your visits of our website and shop (e.g., information collected via cookies).
For purposes of this Privacy Policy, “Personal Information” means any data, such as your name, telephone number, email address, IP (“Internet Protocol”) address or location data.
We act as the APP Entity in accordance with Australia`s Privacy Act 1988 and the Australian Privacy Principles.
We may ask you for Personal Information when you
Use our website and services,
Participate online or otherwise in marketing activities,
Subscribe to our marketing and promotional emails or other materials,
Interact with us on third-party social networking sites (subject to the terms of use and privacy policies of said third parties); or
Contact us.
Hawks Group may use your Personal Information for the following purposes:
Sending notifications to you,
Enabling you to use our website,
Providing support to respond to your online inquiries,
Customise, analyse, and optimise our services (including content to gauge usage trends and determine the effectiveness of our marketing campaigns), technologies, notifications and business relationships with you,
Better understanding website users,
Personalising content and implementing your preferences,
Prevention of fraud and other prohibited or unlawful activities,
Protecting the security and integrity of our website, businesses, and services; and
Other functions and purposes disclosed to you at the time of collection or as required or permitted by law.
Our legal basis for collecting and using your Personal Information as described in this Privacy Policy depends on the Personal Information involved and the specific context in which we collect it. Generally, your Personal Information will be collected and processed by us on one or more of the following legal bases:
Your consent,
Compliance with contractual obligations,
Compliance with legal obligations, and
On the basis of our legitimate interests.
If you have any questions or need more information about the legal basis for the collection of your Personal Information, please contact us at info@thehawksgroup.com.au.
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.
If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations and/or our legitimate interest in processing your request.
We may automatically collect information about user behaviour and usage regarding your visits to our websites, such as the pages you view, the links you click, and other actions you take in connection with our website.
We may also collect certain information about the browser you use to access our website, such as your IP address, device identifier, location data, browser type and language, and your access times, the URL (“Uniform Resource Locator”) of the website from which you arrived at our website, and the URL to which you are directed after leaving our website if you clicked on a link on our website.
We may obtain data about you from third-party sources, such as social networks, and other third parties. We may use this data to better analyse your user behaviour to improve our ability to provide you with relevant marketing information and services, and to prevent and combat fraud.
We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Policy, for as long as you are actively working with us, and in accordance with applicable Retention Periods and other applicable laws.
The Hawks Group may transfer your Personal Information to other companies and/or business partners as necessary for the purposes described in this Privacy Policy. In doing so, your Personal Information may be transferred to countries outside Australia. In order to provide adequate protection for your Personal Information when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Information we transfer.
With your consent, we may disclose your Personal Information for any purpose. In addition, we may disclose your Personal Information: in connection with law enforcement, fraud prevention or other legal proceedings; as required by law or regulation; if Hawks Group (or a part of Hawks Group) is sold to or merged with another company; or if we have reasons to believe that disclosure is necessary to protect Hawks Group, its clients or the public. In all cases other than those described above, Personal Information will not be disclosed by us to third parties for their own marketing purposes without your consent.
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us using info@thehawksGroup.com.au.
Access Request and updating your Personal Information
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using info@thehawksGroup.com.au.
We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the respective legal regulations mentioned above).
Under the Privacy Act, you can exercise the following rights:
Right to information about the Personal Information concerned.
Right to rectification of inaccurate Personal Information.
Right to erasure of Personal Information.
Right to restriction of processing.
Right to object to processing.
Right to object at any time to the processing of your Personal Information for the purposes of advertising and data analysis.
Right to withdraw consent if you have given us consent to process your data.
If you have any questions about the nature of the Personal Information we hold about you, or if you wish to request the erasure or rectification of Personal Information we hold about you, or to exercise any of your other rights as a data subject, please contact us at info@thehawksgroup.com.au or send a written request to the postal address provided above.
The competent data protection authority is:
Office of the Australian Information Commissioner
GPO Box 5288 Sydney
NSW 2001
www.oaic.gov.au
Hawks Group takes all reasonable steps to protect your Personal Information from misuse, alteration and loss, and from unauthorised access, alteration or disclosure. To this end, we use the following means, among others:
Use of encryption when collecting and transmitting sensitive data such as credit card information, technical and organisational measures to ensure the continuous integrity, availability and fail-safety of processing systems and services,
Restricting physical access to our sites,
Restricting access to data we collect about you,
Ensuring appropriate safeguards are in place at our facilities and those of our business partners to ensure the security of your Personal Information; and,
where required by law, deleting or anonymising Personal Information
Hawks Group takes the privacy of children very seriously. We do not knowingly collect Personal Information from children through our website.
We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy or materially change Hawks Group use of your Personal Information, we will revise the Privacy Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Information.
If you would like to contact us regarding our privacy practices for any reason, please email us at info@thehawksgroup.com.au or write to us at the above-mentioned address.
Thursday, 19 January 2023
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